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10 Questions Your Website Should Answer
Let's imagine you wake up and notice your kitchen faucet isn't working. You jiggle each hot and cold knob and nothing happens. You inspect under the...
How to Beat Amazon at Retail in Less Than 30 Minutes a Day | Case Study: CoolKidsChairs.com
I got an email from one of my favorite clients, Gayla at Cool Kids Chairs. Gayla is a stay-at-home mom and has experienced awesome success in the...
Join Me in a 30-Day Happiness Challenge
Today everything changes! Shawn Achor's TEDx video has long been one of my favorites. And though I've paid lip-service to it and it's principles,...
Now THAT’s How You Apologize to Your Customers
This is how a company should appologize. I use Simple. They're an online bank that is reinventing banking. No fees, and really cool web and mobile...
Your Email Habits Are Costing Your Company Money
You have over 100 unread emails in your inbox, don't you? It's OK, you probably think you are the only person drowning in email. See the guy in the...
3 Things To Be Excited About in WordPress 4
WordPress 4 beta 1 was released today. I checked it out and am really pleased. The last few major WP releases have had BIG changes, with really cool...
Props to Costco’s Customer Service
I've been wearing RayBan's since they were owned and made by Bausch & Lomb. In the past they've been great sunglasses and lasted a long time....
Top 5 Podcasts for Small Business Owners
Let me tell you how my brain works (as if you wanted to know). The majority of my day is spent running from task to task, meeting to meeting, meal...
A Lesson on Meeting Small Business Owners in Utah
At Fiddler Online we always encourage our clients to have a place in the world of social media. In the last few years Google+ is no doubt becoming...