wpXPRESS Member Care Plans

Professional WordPress Support Plans

Your flight path to a hassle-free website!

Titan Plan

Premium Cloud Hosting Included

  • Up to 1 30min Job per Day
  • Advanced Security
  • Continuous Uptime Monitoring
  • Redundant Daily Offsite Backups
  • Daily Malware Scans and Free Malware Recovery
  • Available Plugins & Services worth over $350 per month!

See All Features

Lunar Plan

Maintenance & Security

  • 1 30min Job per Month
  • Basic Security
  • Continuous Uptime Monitoring
  • Daily Server Backups Plus Weekly Offsite Backups
  • Weekly Malware Scans

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Member Care Plan Changes for 2023

We’re improving our Member Care Plan Offerings for 2023. Check them out today!

Our wpXPRESS-Managed Premium Cloud Hosting included with the Titan plan!

Add wpXPRESS-Managed Premium Cloud Hosting for $25.00/month on the Lunar plan.

Check out all plan features below, see included premium plugins & services, review our FAQ, or ask us a question.

Plan Features Comparison

Click individual rows to see full details.

Save Time With A Hassle-Free Website!
Edits, Fixes, & ChangesWe'll publish posts on your blog, change or add images, update text, add products, tweak layouts, fix design problems, and much more. You can request tasks that can be completed in 30 minutes or less (up to 1 per day on the Titan and Interstellar plans and 1 per month on the Lunar plan).1/day1/mo
Professional Yet Personal SupportOur mission is to take care of your website so you can take care of business. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of both emergency support and content-edit requests.
Preferred Pricing On Bigger JobsIf you have a project that requires more than the 30 minutes included in our regular jobs, Titan members will get 50% off our current hourly rate, while Lunar members receive 25% off on project-based work.-50%-25%
No Long-Term Contracts!All subscriptions run month-to-month. The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked into a long-term contract and can leave our Lunar and Titan plans at any time with no penalties.
Cloud Hosting AvailableIf you are unhappy with your hosting provider, upgrade to our premium, high-speed, cloud-based hosting. Hosting is included on the Titan plan and just $25.00/mo on the Lunar plan. With our premium cloud hosting and we'll take care of your site end-to-end. No more separate hosting fees to pay for poor hosting. No more arguing with your host about upgrading your PHP version, increasing your site resources, or configuring your SSL certificate! We handle it all on a top-rated WordPress cloud platform.$20.00/Month
Modern PagebuildersWe include either Divi or Beaver Builder plugins (themes on the Interstellar plan), as needed, with your membership. This allows us to quickly build advanced layouts and designs on your site that are both beautiful and functional on all device types and sizes.
Advanced Spam ProtectionWe use a 3-layer approach to avoiding incoming spam in your contact forms and comments. 1. The included Akismet Plus spam protection service ($60/yr value) automatically takes care of a lot of spam. 2. We add a "honeypot" field that catches lots of bots, but is not visible to humans to your forms. 3. We integrate reCAPTCHA when spam is getting past layers 1 and 2.
Sendgrid Email SendingSending email from your web server often means messages from your site don't land in the recipient inboxes. We connect your site to Sendgrid (up to a $1000.00/year value) to maximize deliverability. This service is for transactional emails only (emails sent automatically by your server), not newsletters and the like.
Gravity Forms (Elite)We install the Gravity Forms plugin and replace your contact forms with it. Gravity Forms Elite ($89/yr value) integrates with Akismet (see the previous item) and also adds another level of spam prevention, all without annoying your visitors. Enjoy easy-to-use, spam-free contact forms and other advanced forms such as job applications, simple product purchases, and more.Not Included
Client SchedulingThe included premium Simply Schedule Appointments plugin ($499/yr value) will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively, we can integrate your existing calendar scheduling services like Acuity Scheduling or Calendly. Fully customized integration of Book-Like-A-Boss is available as an add-on for members with truly demanding scheduling needs.Paid AddOn
Monthly ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Titan and above, we'll even send them weekly, if you ask.
Google Analytics SupportWe'll set up Google Analytics on your site for you if you don't have it configured already and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of leftover stuff that can slow them down. If you become a Lunar Plan member, we'll do a manual clean-up of your site's database once a year to optimize it to run more efficiently. On our Titan and Interstellar plans, we include automated ongoing database optimization.OngoingAnnual
Social Media IntegrationPremium versions of all of SmashBalloon's best-in-class social media integration plugins are available on the Titan plan (up to a $600/year value). Lunar plan members can choose one social media platform (Facebook, Instagram, or Twitter) to integrate with their website.1 Platform
Site Performance EnhancementPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. Our cloud-hosted sites are fully optimized and cached and we use best-in-class caching and WordPress optimization plugins on externally-hosted Titan plan sites. All plans include image optimization from ShortPixel or WP Compress (whichever gives your particular site the best results (up to $100/year value).Image Optimization Only
SEO Plugins & SetupWe install and optimize the All in One SEO Pro Pack ($57/yr value) on your site with the Titan plan. It's THE classic WordPress plugin and is still the best (in our opinion) for optimizing your website and blog posts to help them rank as high as possible on Google and other search engines. If you want, we’ll install it on your site and work with you to enhance your SEO. We can also set up Schema Pro ($79/yr value) to provide helpful schema markup to search engines like Google.Not Included
Ecommerce SupportWe support and update eCommerce solutions like WooCommerce, Easy Digital Downloads, and more on the Titan plan. Because they take a lot of extra work to manage, stores with more than 30 products will need our $30/mo add-on pack.Paid AddOn
Affiliate ManagementWe'll help you set up an affiliate program for your eCommerce website on our Titan plan. We provide the setup and license for AffiliateWP and all its official add-ons ($249/yr value). Offer affiliate signup, then track and pay affiliate sales for WooCommerce, Easy Digital Downloads, Gravity Forms, and many more.Not Included
Email Newsletter SupportWe can integrate your Titan plan site with the email newsletter management app of your choice. Whether you use MailChimp, MailPoet, Aweber, Constant Contact, or one of any number of options, we can set up pop-overs, sidebars, and more to allow people to easily sign up for your email newsletter. We'll even integrate it into your contact forms, so people contacting you can easily opt-in to your newsletter.Not Included
Showcase Your WorkAt your request, we can set up amazing, filterable multimedia galleries using the Foo Gallery and Foo Box premium plugins ($209/yr value). Foo's gallery and lightbox products allow us to showcase your products, services, team, events, photography, YouTube channel, etc; in beautiful, tiled galleries of photos, videos, or a mix of the two. Media opens in lightboxes for easy, full-screen navigation.Not Included
Membership AddonThis optional add-on package is available for all plans. We'll set up and manage your membership-only and/or paid content. Video hosting is not included but can be arranged, possibly with additional charges depending on your data and bandwidth requirements.$30.00/month$45.00/month
Stress Less With Security and Backups
Blogvault Security and Firewall PackageMalcare Security ($99/year value) is included in all of our plans. It protects your site from attacks, malware, hacking and more.
24/7 MonitoringWe use Better Uptime (up to a $24/mo value) to monitor your website around the clock. We are alerted if anything goes wrong, and often fix issues before anyone knows they occurred. We include your overall uptime/downtime in your monthly report.
Cloud BackupsWe back up your site regularly to the cloud ($249/yr value) in case anything goes wrong. This includes mistakes that mess your site up or things that can happen to your site to make it crash or look broken. Just let us know if you need us to roll back for some reason, and we can roll back to the latest backup or an older one, as needed.DailyWeekly
Safe UpdatesWe also take a backup immediately before installing WordPress, theme, and plugin updates ($24/yr value). So if one has a bug that breaks your site, we can quickly restore the backup to reverse the problematic update.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site. We can also renew your free SSL certificates in case auto-renewal fails (a pretty common occurrence). All sites hosted on our wpXPRESS-managed cloud servers include fully-managed free SSL from Let's Encrypt.
Malware ScanningWe use Malcare's off-server malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities (clean-up is free for Titan and Interstellar members and available at a project rate for Lunar members).DailyWeekly
Malware RemovalIf malware is discovered on your site, we include free malware removal and take steps to help ensure that you don't get infected again for Titan and Interstellar members. Clean-up is available on a project basis for Lunar members.Optional Paid Project

Still not sure? Check our FAQ or ask us a question.

Need a website designed? Check out our Interstellar plan.

Over $2,500/yr of Plugins and WordPress Website Services Included!*

Premium WordPress Plugins

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Flycart logo
Themify logo
Gravity forms
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Seedprod logo
Shutterstock logo png
Wpmanageninja logo
Depositphotos logo
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Save money by using our included premium WordPress plugin licenses such as Akismet Pro, iThemes Security Pro, All-in-One SEO Pack Pro, Starfish Reviews, WP Review Slider Pro, Gravity Forms, Simply Schedule Appointments, Divi Builder (& Theme), Modula Gallery, AffiliateWP, Restrict Content Pro, and Advanced Custom Fields Pro.

Premium Website Services

Better uptime
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We also include best-in-class services such as Amazon S3 cloud backups, Sucuri malware & vulnerability scanning, Akismet spam prevention, WPCompress image optimization, UptimeRobot monitoring, GTmetrix pagespeed reporting, and Postmark email sending!