Simple WordPress Support Plans

Your ticket to a hassle-free website!

Titan

$159/mo
Support on Your Hosting

  • Premium Cloud Hosting Included
  • Unlimited 30min Jobs
  • Advanced Security
  • Continuous Monitoring
  • Daily Backups
  • Daily Malware Scans
  • Includes over $200/mo of Plugins & Services!

See All Features

Lunar

$79/mo
Maintenance & Security

  • 1 Job/Month
  • Basic Security
  • Continuous Monitoring
  • Weekly Backups
  • Weekly Malware Scans

See All Features

Premium Cloud Hosting included with the Titan plan!

Add Premium Cloud Hosting for $25.00/mo on the Lunar plan.

Check our all features below, see included premium plugins & services, review our FAQ, or ask us a question.

All Plan Features

Click individual rows to see full details.

FeaturesDetailsTitanLunar
Save Time With A Hassle-Free Website!
Edits, Fixes, & ChangesWe'll publish posts on your blog, change or add images, update text, add products, tweak layouts, fix design problems, and much more. On the Titan and Interstellar plans, you can request tasks that can be completed in 30 minutes or less (up to 1 per day).1/day1/mo
Amazing SupportOur mission is to take care of your website so you can take care of business. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of both emergency support and content-edit requests.
Preferred PricingIf you have a project that requires more than the 30 minutes included in our regular jobs, Titan members will get 50% off our current hourly rate, while Lunar members receive 25% off on project-based work.-50%-25%
No Long-Term Contracts!All subscriptions run month-to-month. The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked into a long-term contract and can leave our Lunar and Titan plans at any time with no penalties.
Cloud Hosting AvailableIf you are unhappy with your hosting provider, upgrade to our premium, high-speed, cloud-based hosting. Hosting is included on the Titan plan and just $25.00/mo on the Lunar plan. With our premium cloud hosting and we'll take care of your site end-to-end. No more separate hosting fees to pay for poor hosting. No more arguing with your host about upgrading your PHP version, increasing your site resources, or configuring your SSL certificate! We handle it all on a top-rated WordPress cloud platform.
Modern PagebuilderWe include Divi Theme or Divi Builder plugin ($89/yr value), as needed, with your membership. This allows us to quickly build advanced layouts and designs on your site that look beautiful and work amazingly on all sizes of devices.
Advanced Spam ProtectionWe use a 3 layer approach to spam in your contact forms and comments. 1. install Akismet Plus spam protection service ($60/yr value) which automatically takes care of a lot of spam. 2. add a "honeypot" field that catches lots of bots, but is not visible to humans. And 3. install reCAPTCHA when spam is getting past layers 1 & 2.
Sendgrid Email SendingSending email from your web server often means messages from your site don't land in the recipient inboxes. We connect your site to Sendgrid (up to a $1000.00/year value) to maximize deliverability. This service is for transactional emails only (emails sent automatically by your server), not newsletters and the like.
Gravity Forms (Elite)We install the Gravity Forms plugin and replace your contact forms with it. Gravity Forms Elite ($89/yr value) integrates with Akismet (see previous item) and also adds another level of spam prevention, all without annoying your visitors. Enjoy easy-to-use, spam-free contact forms and other advanced forms such as job applications, simple product purchases, and more.
Client SchedulingThe included premium Simply Schedule Appointments plugin ($499/yr value) will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively we can integrate your existing calendar scheduling service like Acuity Scheduling or Calendly. A fully customized integration of Book-Like-A-Boss is available as an add-on for members with truly demanding scheduling needs.
Monthly ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Titan and above, we'll even send them weekly, if you ask.
Google Analytics SupportWe'll install Google Analytics on your site for you, if you don't already have it installed, and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of cruft that can slow them down. If you become a Flatcar member, we'll do a manual clean up of your site's database and optimize it to run efficiently. On our other plans, we include automated cleaning of database overhead and junk.
5-Star Review MarketingHaving great reviews and 5-star ratings is a vital component of any online presence. We'll install the Starfish Reviews plugin ($47.88/yr value) on your site and teach you how to use it to get more positive ratings and reviews. Plus we'll install and configure WP Review Slider ($99/yr value) to automatically grab your latest positive reviews and display them on your website.
Social Media IntegrationPremium versions of all of SmashBalloon's best-in-class social media integration plugins are available on the Titan plan (up to a $600/year value). Lunar plan members can choose one social media platform (Facebook, Instagram, or Twitter) to integrate with their website.1 Platform
Speed EnhancementPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. Our cloud-hosted sites are fully optimized and cached and we use best-in-class caching and WordPress optimization plugins on externally-hosted Titan plan sites. All plans include image optimization from ShortPixel (up to 5000 images/month - a $60.00/year value).Image Optimization
SEO Plugins & SetupWe install and optimize All in One SEO Pro Pack ($57/yr value) on your site with the Titan plan. It's THE classic WordPress plugin is still the best (in our opinion) for optimizing your website and blog posts to help them rank as high as possible on Google and other search engines. If you want, we’ll install it on your site and work with you to enhance your SEO. We can also setup Schema Pro ($79/yr value) to provide helpful schema markup to search engines like Google.
Ecommerce SupportWe support and update eCommerce solutions like WooCommerce, Easy Digital Downloads, and more on the Titan plan. Because they take a lot of extra work to manage, stores with more than 30 products will need our $30/mo add-on pack.
Affiliate ManagementWe'll help you set up an affiliate program for your eCommerce website on our Titan plan. We provide the setup and license for AffiliateWP and all its official add-ons ($249/yr value). Offer affiliate signup, then track and pay affiliate sales for WooCommerce, Easy Digital Downloads, Gravity Forms, and many more.
Email Newsletter SupportWe can integrate your site with the email newsletter management app of your choice. Whether you use MailChimp, MailPoet, Aweber, Constant Contact, or one of any number of options, we can setup pop-overs, sidebars, and more to allow people to easily sign up for your email newsletter. We can even integrate it into your contact forms, so people contacting you can easily opt-in to your newsletter.
Podcasting SupportWe provide podcasting setup and support with either the Blubrry PowerPress or Seriously Simple Podcasting plugins. We recommend you sign up for the podcast hosting associated with one of those plugins to host your podcast's files. That's because their podcast hosting is optimized for those files. So we don't host the audio/video files on our servers (Flatcar), and don't recommend you host them on your hosting (Boxcar).
Showcase Your WorkAt your request, we can setup amazing, filterable multimedia galleries using the Modula Gallery premium plugin ($29/yr value). Modula allows us to showcase your products, services, team, events, photography, YouTube channel, etc; in beautiful, tiled galleries of photos, videos, or a mix of the two. Media opens in lightboxes for easy, full-screen navigation.
Membership AddonThis optional add-on package adds $60/mo to your plan's membership. It includes Restrict Content Pro plugin with all official addons ($249/yr value) and support from us to setup and manage your membership-only and/or paid content. Video hosting is not included.
Stress Less With Security and Backups
iThemes Security ProWe install and configure iThemes Security Pro plugin ($80/yr value) with our Boxcar and Flatcar plans. It protects your site from attacks, malware, hacking and more. It’s not included in the Flatcar plan, since our hosting has an advanced, server-level Firewall and a must-use plugin, replacing this protection in a more efficient way.
24/7 MonitoringUsing UpTime Robot ($54/yr value), we monitor your website around the clock. We are alerted if anything goes wrong, and often fix issues before anyone knows they occurred. We include your overall uptime/downtime in your monthly report.
Cloud BackupsWe backup your site regularly to the cloud ($249/yr value) in case anything goes wrong. This includes mistakes you might make the mess your site up or things that can happen to your site to make it crash or look broken. Just let us know if you need us to roll back for some reason, and we can roll back to the latest backup or an older one, as needed.DailyWeekly
Safe UpdatesWe also take a backup immediately before installing WordPress, theme, and plugin updates ($24/yr value). So if one has a bug that breaks your site, we can quickly restore the backup to reverse the problematic update.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site.
Malware ScanningWe use Sucuri's industry-leading malware and virus scanner ($199.92/yr value) to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.DailyWeekly
Malware RemovalIf malware is discovered on your site, we include malware removal and future prevention, with our Boxcar and above, plans.

Still not sure? Check our FAQ or ask us a question.

Need a website designed? Check out our Interstellar plan.

Over $2,500/yr of Plugins

and WordPress Website Services Included!*

Premium WordPress Plugins

Woocommercecartabandonment
Mailpoet
Rafflepress
Allinoneschemarichsnippets
Socialsnap
Divi life logo new2
Flycart logo
Themify logo
Gravity forms
Wp reset logo
Pintopsolutions
Bbpowerpack
Adobestock
Smash balloon logo@2x
Sendgrid
Seedprod logo
Bbstandard
Cartflow
Elegantthemes
Shortpixel
Sigmaplugin
Notificationxpro
Commingsoonandmaintance
Shutterstock logo png
Kraken.io
Wpmanageninja logo
Depositphotos logo
Wp simple pay logo color
Contentviewspro
Brainstormforce
Bettergoogleanalytics

Save money by using our included premium WordPress plugin licenses such as Akismet Pro, iThemes Security Pro, All-in-One SEO Pack Pro, Starfish Reviews, WP Review Slider Pro, Gravity Forms, Simply Schedule Appointments, Divi Builder (& Theme), Modula Gallery, AffiliateWP, Restrict Content Pro, and Advanced Custom Fields Pro.

Premium Website Services

Better uptime
Flywheel logo horz blue bb7bdp

We also include best-in-class services such as Amazon S3 cloud backups, Sucuri malware & vulnerability scanning, Akismet spam prevention, WPCompress image optimization, UptimeRobot monitoring, GTmetrix pagespeed reporting, and Postmark email sending!

* Features and numbers based on the Titan plan.

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