wpXPRESS Member Care Plans

Your flight path to a hassle-free website!

Our wpXPRESS-Managed Premium Cloud Hosting is included with all Member Care Plans except the Basic Plan (which is BYO hosting).

Let us take care of your website so you can take care of your business. Our premium Member Care Plans include everything you need to experience a "hassle-free website."

Check out all plan features below.

Become a wpXPRESS Member

Member Care Plan Features Comparison

Features	Details	Basic (BYO Hosting)	Essential	Lunar	Galactic	Cosmic
		Essential Security & Maintenance (BYO Hosting) (1 Website)	Improved Security & Maintenance on wpXPRESS Hosting (1 Website)	Premier Security, Maintenance & Support on Enhanced wpXPRESS Hosting (1 Website)	Deluxe Security, Maintenance & Support on Enhanced wpXPRESS Hosting (1 Website)	Deluxe wpXPRESS Dedicated Hosting, Security, Maintenance & Support ( Up to 5 Websites)
Pricing		$39.00/mo	$69.00/mo	$119.00/mo	$259.00/mo	$999.00/mo
No Long-Term Contracts!	All subscriptions run month-to-month or year-to-year. The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked into a long-term contract and can leave any member care plan at the end of any paid membership period with no penalties.	Included	Included	Included	Included	Included
Domain Name Registration Included	Domain name registration is included in all Lunar and above plans. We'll purchase a new domain or transfer an existing domain to our Google Domains account (you'll have access to manage your domain if you want it). We'll pay your domain registration fees for as long as you remain a wpXPRESS member. You remain the registered owner of the domain: wpXPRESS will be the admin, billing, and technical contacts.	NA	NA	Included	Included	Included (All domains)
Cloud Hosting Included	If you are unhappy with your hosting provider, upgrade to our premium, high-speed, cloud-based hosting. Hosting is included on the Essential plan and above. Enjoy our premium cloud hosting while we take care of your site end-to-end. No more separate hosting fees to pay for poor hosting. No more arguing with your host about upgrading your PHP version, increasing your site resources, or configuring your SSL certificate! We handle it all on the top-rated WordPress cloud platform.	NA. Bring your own hosting (see unsupported hosting providers in the FAQ) or choose the Essential plan to upgrade to our premium cloud-hosting experience.	Minimally-shared wpXPRESS-managed performance-tuned cloud servers.	Minimally-shared wpXPRESS-managed high-performance cloud servers.	Minimally-shared wpXPRESS-managed optimal-performance cloud servers.	Dedicated wpXPRESS-managed, optimal-performance cloud server.
Professional, Personal Support	Our mission is to take care of your website so you can take care of business. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of both emergency support and content-edit requests. We know our members and we know their websites. We'd love it if every member thought they were our only client.	Included	Included	Included	Included	Dedicated Customer Success Manager
Website Changes, Content Edits, and Fixes	We'll publish posts on your blog, change or add images, update text, add products, tweak layouts, fix design problems, and much more. You can request tasks up to the number of hours included in your Member Care Plan, tracked in 15-minute increments. Additional paid VIP Care hours available on all plans.	N/A	N/A	1-Hour/Month	15-Hours/Month	60-Hours/Month
Additional VIP Care Hours Available	Purchase additional blocks of 2 or more hours of VIP Care as you need them. Higher-level plans pay less per block. Usage is tracked in 15-minute increments and all hours expire 60 days from purchase.	$100.00/hour	$100.00/hour	$80.00/hour	$60.00/hour	$40.00/hour
Sendgrid for Sending Email from Your Website	Sending email from your web server often means messages from your site don't land in the recipient inboxes. We connect your site to Sendgrid (up to a $1000.00/year value) to maximize deliverability. Transactional emails only on Lunar and Galactic plans while the Cosmic plan includes marketing email as well.	N/A	Transactional Email without SendGrid	Transactional Email with SendGrid	Transactional Email with SendGrid	Your own SendGrid login. Both transactional and marketing email service available.
Email Account and Storage	We'll configure and manage your domain email on Rackspace servers.	Optional Paid Addon	Optional Paid Addon	Optional Paid Addon	1 Email "Mailbox" with Unlimited Same Domain Addresses and Email Forwarding	3 Email "Mailboxes" with Unlimited Same Domain Addresses and Email Forwarding
Contact and Other User Forms	Plugins to build contact and other forms on your WordPress site.	N/A	N/A	We'll install and configure WP Forms to handle your contact and other simple forms. If you have more complex form needs Gravity Forms is available as a paid addon.	We'll install and configure WP Forms to handle your contact and other simple forms. If you have more complex form needs Gravity Forms is available at no extra charge. (Gravity Forms and its extensions add overhead to your site so we'll use the best solution for your needs.)	We'll install and configure WP Forms to handle your contact and other simple forms. If you have more complex form needs Gravity Forms is available at no extra charge. (Gravity Forms and its extensions add overhead to your site so we'll use the best solution for your needs.)
Analytics and Search Console Support	We'll set up Google Analytics or Microsoft Clarity, Google Search Console, and Bing Developer Tools for your site if you don't have them configured already and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.	N/A	N/A	Google Analytics 4 or Microsoft Clarity integration with monthly reports.	Google Analytics 4 or Microsoft Clarity integration with monthly reports.	Google Analytics 4 or Microsoft Clarity integration with monthly reports.
SEO Plugins & Setup	We install and optimize the Rank Math SEO plugin on your site with the Lunar plan and above. Rank Math Pro available on request on the Galactic and Cosmic plans.	N/A	N/A	Rank Math SEO	Rank Math SEO or Rank Math SEO Pro	Rank Math SEO or Rank Math SEO Pro
Site Performance Enhancement	People don't wait for slow websites to load and you can get an SEO bump based on site speed. Our wpXPRESS-managed cloud-hosting sites are fully optimized and cached. Lunar and above plans include WP Compress image optimization service and CDN.	N/A	On-server caching/Breeze caching plugin/Advanced Object Cache Pro	On-server caching/Breeze caching plugin/Advanced Object Cache Pro/WP Compress image optimization.	On-server caching/Breeze caching plugin/Advanced Object Cache Pro/WP Compress image optimization.	On-server caching/Breeze caching plugin/Advanced Object Cache Pro/WP Compress image optimization.
Database Optimization	Many sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of leftover stuff that can slow them down. We'll perform database optimization to ensure the outdated data and empty fields are removed and the database defragmented.	N/A	N/A	Annual	Semi-Annual	Monthly
Ecommerce Support	We support and update eCommerce solutions like WooCommerce, Easy Digital Downloads, and more on the Galactic and Cosmic plans. For simple sales of a few products we recommend SureCart by WP Crafter.	N/A	N/A	Simple sales of 10 or fewer products using SureCart at no extra charge. Other eCommerce solutions available as paid addons.	Available	Available
Client Scheduling	The included premium Simply Schedule Appointments plugin ($499/yr value) will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively, we can integrate your existing calendar scheduling services like Acuity Scheduling or Calendly. Fully customized integration of Book-Like-A-Boss is available as an add-on for members with truly demanding scheduling needs.	N/A	N/A	N/A	Simply Schedule Appointments or integration with your existing calendaring services at no extra charge. Paid AddOn available for Book-Like-a-Boss.	Any of our calendaring solutions, including Book-Like-a-Boss available at no extra charge.
Affiliate Management	We'll help you set up an affiliate program for your eCommerce website on our Galactic or Cosmic plans. We provide the setup and license for AffiliateWP and all its official add-ons ($249/yr value). Offer affiliate signup, then track and pay affiliate sales for WooCommerce, Easy Digital Downloads, Gravity Forms, and many more.	N/A	N/A	N/A	Available	Available
Email Newsletter Support	We can integrate your Galactic or Cosmic plan site with the email newsletter management app of your choice. We'll even supply the license if you choose MailPoet. Whether you use MailChimp, MailPoet, Aweber, Constant Contact, or another option, we'll configure your site to allow visitors to easily sign up for your email newsletter. We'll even integrate it into your contact and sales forms allowing easy opt-ins for both visitors and clients.	N/A	N/A	MailChimp available. Other third-party apps, including MailPoet as paid addon.)	Third-party apps available. (MailPoet license as a paid addon.)	Third-party apps, SendGrid, and MailPoet all available.
Showcase Your Work	We can set up amazing, filterable multimedia galleries at your request using Foo premium plugins ($209/yr value). Foo's gallery and lightbox products allow us to showcase your products, services, team, events, photography, YouTube channel, etc... in beautiful, tiled galleries of photos, videos, or a mix of the two. Media opens in lightboxes for easy, full-screen navigation.	N/A	N/A	N/A	Images Only	Images and Video
Membership Addon	This optional add-on package is available for all plans. We'll set up and manage your membership-only and/or paid content. Video hosting is not included but can be arranged, possibly with additional charges depending on your data and bandwidth requirements.	N/A	$240.00/yr	$180.00/yr	$120.00/yr	Included
Security	We'll lock down your WP site to keep hackers out and protect your data.	Web Application Firewall (WAF) and Malware Protection	iThemes Security, Server Firewall, App WAF and Malware Protection	iThemes Security, Server Firewall, App WAF and Malware Protection	iThemes Security Pro, WP Plugin Vulnerability Scan, Server WAF, App WAF and Malware Protection	iThemes Security Pro, WP Plugin Vulnerability Scan, Server WAF, App WAF and Malware Protection
Blogvault Security and Firewall Package	Malcare Security via Blogvault ($99/year value) is included in all of our plans. It protects your site from attacks, malware, hacking and more.	Available	Required	Required	Required	Required
Cloudflare Enterprise Features	Cloudflare Enterprise features are available to all wpXPRESS-hosted member sites: as a low-cost monthly addon for Essential and Lunar members and at no extra cost for Galactic and Cosmic sites. These features include Cloudflare's enterprise-grade DDoS mitigation with IPs reserved for Cloudways (our hosting platform). Cloudflare's WAF is automatically updated to protect against new threats, and Cloudway's crack engineering team manages custom firewall rules, so you don't have to. Cloudflare's enterprise-grade CDN and performance optimization are also included. In short, this feature boosts performance and security to levels achievable with Cloudflare's Business plan ($200.00/month value).	NA	Available ($3.00/month addon)	Available ($2.00/month addon)	Included	Included (all sites)
Malware Scanning	We use Malcare's off-server malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.	N/A	Weekly	Weekly	Daily	Daily
24/7 Monitoring	We use Better Uptime (up to a $24/mo value) to monitor your website around the clock. We are alerted if anything goes wrong, and often fix issues before anyone knows they occurred. We include your overall uptime/downtime in your monthly report.	Included	Included	Included	Included / Private Status Page available	Included / Private Status Page available
Cloud Backups	We back up your site regularly to redundant cloud services ($249/yr value) in case anything goes wrong. This includes mistakes that mess your site up or things that can happen to your site to make it crash or look broken. Just let us know if you need us to roll back for some reason, and we can roll back to the latest backup or an older one, as needed.	Weekly	Weekly	Weekly	Daily	Daily / Upload to your own cloud service folder available
Safe Updates	We safely apply core WordPress, plugin, and theme updates using either a staging site or by backing up the site immediately before applying updates. Truly safe updates are available on the Lunar plan and above. These updates use a number of automated tests to ensure that everything still works following updates.	Available	Our update service is mandatory to ensure the security of our servers. Automated safe updates available as a paid addon.	Our update service is mandatory to ensure the security of our servers. Automated safe updates available as a paid addon.	Our update service is mandatory to ensure the security of our servers. Automated safe updates available at no extra charge.	Our update service is mandatory to ensure the security of our servers. Automated safe updates available at no extra charge.
SSL Support	If your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site. We can also renew your free SSL certificates in case auto-renewal fails (a pretty common occurrence). All sites hosted on our wpXPRESS-managed cloud servers include fully-managed free SSL from Let's Encrypt or we'll configure the SSL certificate you've purchased elsewhere.	Available	Required	Required	Required	Required
Advanced Spam Protection	We use a 3-layer approach to avoiding incoming spam in your contact forms and comments. 1. The included Akismet Plus spam protection service ($60/yr value) automatically takes care of a lot of spam. 2. We add a "honeypot" field that catches lots of bots, but is not visible to humans to your forms. 3. We integrate reCAPTCHA when spam is getting past layers 1 and 2.	N/A	N/A	Included	Included	Included
Monthly Reports	We send you a monthly report with details like work performed, site uptime, malware scan results, PageSpeed and traffic analytics. For the Cosmic plan, we'll even send them weekly, if you ask.	N/A	N/A	Monthly	Monthly	Choose monthly or weekly reports.
Worry less when we take care of your website!

Become a wpXPRESS Member

Save hundreds to thousands of dollars per year with our included WordPress Plugins and Website Services!

PREMIUM WORDPRESS PLUGINS

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Save money by using our included premium WordPress plugin licenses such as Akismet, iThemes Security Pro, SureCart, Rank Math Pro, WP Review Slider Pro, Gravity Forms Agency, Simply Schedule Appointments, Elegant Themes (themes and plugins), Beaver Builder, Beaver Builder PowerPack, AffiliateWP, WP Reset, WP 301 Redirects, and Restrict Content Pro. We also license several WooCommerce extensions.

PREMIUM WEBSITE SERVICES

We also include best-in-class services such as premium cloud hosting on Cloudways, Malcare malware & vulnerability scanning from Blogvault, WPCompress image optimization, Better Uptime monitoring, GTmetrix pagespeed reporting, and transactional email sending via SendGrid!

Advanced client scheduling with Book Like a Boss is available as a paid add-on to all plans.

Become a wpXPRESS Member

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