Who I am
Paul and Pat Dumond
Since 2014 I’ve had steady work with Site Geeks. In March 2015, I began working with WebSharks, a WordPress plugin developer, as a contract Technical Support representative. I wrote quite a few Knowledge Base Articles (KBA) for them. I later worked for Code Cabin, another WordPress plugin developer, and as a technical writer for a machine-learning startup, Sourceress. Since mid-2019, I’ve concentrated on Site Geeks and now wpXPRESS.
Some of My Favorite Things
Cop and lawyer shows
from Homicide: Life in the Streets to all the great cop shows I’ve been streaming from the BBC, not to mention Bosch on Amazon Prime. I have to admit I loved Ironside when I was a kid, as well.
except smart phones (I have one, but don’t collect apps or anything and it sits on my desk when I leave the office, unless I’m actually leaving the house – it is 2020, after all).
Animals – wild and domestic.
I’ve been on safari in Africa and took a trip to photograph polar bears in Churchill, Manitoba, in 2014. The first pet I called mine was a part-Siamese cat named “Beauregard” (he was from Mississippi so my mom insisted on a Southern name). I’ve had way too many cats since then and quite a few dogs, as well, although I limit to 2 dogs at a time. I’ve surpassed my own “crazy cat lady” limit of a dozen cats only once, for a few years after Paul died. Attrition due to old age took care of the self-imposed limit after 2 or 3 years and now we’re down to a semi-sensible 7 in the household.
I’m not longer actively taking pictures because my vision is too bad these days.
In about 1994, the DPW Supply Division where I worked as the division chief’s secretary was converting its computer system from a mini-computer and dumb terminals to a client-server system running over ethernet. I was the only one who knew anything about PCs and networks. I oversaw the building and installation of the ethernet network and then became the database and system administration of the Unix/Informix-based supply software system.
During my tenure at DPW, which lasted until 2004, I did everything from building networks to hands-on technical support and building websites. In 2004, I took a promotion and joined the Directorate of Information Management, which later became the Network Enterprise Center. I did everything from managing email servers and working working on the help desk to running firewalls, spam detection systems, and web security devices. For a while I was known as the “porn queen” of Fort Stewart – keeping people away from it, that is. I spent the last years of my civilian career as the Web Security Officer.
The one thing all my jobs, at least the ones I liked, had in common was helping people and after my retirement I started Site Geeks to keep helping people. That’s the main reason I took the jobs at WebSharks and Code Cabin as well. I just really, really like helping people get stuff done. 😊 Sourceress was a departure in that I was writing full-time rather than doing some technical writing on the side, but when it went under in mid-2019 I started looking for a WordPress support job again.
I applied to WordX.press (the name wpXPRESS operated under at the time) in November and started working with Tevya and the gang in February 2020. I was doing a mix of support, technical writing, and helping Tevya out with management tasks when he passed away. In July when his wife, Jill, told me she was selling the company I threw my hat in the ring. I really liked the company and the values Tevya operated under and I wanted to keep the team employed if I could. I was very pleased when Jill decided to sell the company to me and, while it is a lot bigger than Site Geeks ever was, it is still all about helping people get their message out on the web and taking care of their websites so they can take care of business.